REFUND POLICY

RETURN POLICY

Orders within the United States.  Customers can return products for any reason within 30 days of the date of purchase.  Returned products must be in new condition with the tags still attached.   Upon the review and approval of return item, we will issue a full refund for the item minus the initial shipping cost.  Prepaid return labels will only be issue for bags with warranty issues.  All sales are final on bags that have been customized.  


International orders: We will not issue RA (Return Authorization) number or accept return Item(s) from International orders. Instead, upon review of sent images of the defective item(s) and the approval of the warranty claim we will issue a partial or full refund based on the value of the repair.

We are always ready to assist you in any possible way so please don’t hesitate to contact us if you have any questions.

address: Orbit Concepts, 320 E. Dyer Rd., Santa Ana, CA 92707
email: info@orbitconcepts.com
Someone purchased a18 minutes ago from Copenhagen, Denmark
Someone purchased a19 minutes ago from Auckland, New Zealand
Someone purchased a2 minutes ago from Toronto, Canada
Someone purchased a3 minutes ago from Istanbul, Turkey
Someone purchased a4 minutes ago from Riverside, CA
Someone purchased a5 minutes ago from North Hempstead, NY
Someone purchased a6 minutes ago from Salt Lake City, USA
Someone purchased a7 minutes ago from Athens, Greece
Someone purchased a8 minutes ago from Ottawa, Canada
Someone purchased a9 minutes ago from New York, USA
Someone purchased a10 minutes ago from London, Great Britain
Someone purchased a11 minutes ago from Amsterdam, Netherlands
Someone purchased a12 minutes ago from Berlin, Germany
Someone purchased a13 minutes ago from Rome, Italy
Someone purchased a14 minutes ago from Madrid, Spain
Someone purchased a15 minutes ago from Chelsea, MA
Someone purchased a16 minutes ago from Belleville, IL
Someone purchased a17 minutes ago from Wilmington, DE
Someone purchased a18 minutes ago from Bryan, TX
Someone purchased a19 minutes ago from Bridgeport, CT

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.